The Duty Manager will motivate and lead the Visitor Services team in order to deliver excellent customer service. While on shift, the Duty Manager has overall responsibility for ensuring the health and safety of staff and visitors to the venue. They also ensure the smooth running of the whole operation and accurate completion of daily reporting. This is an excellent opportunity for someone looking to build a career in operations, customer service or venue management.

You can download the job description – featuring key responsibilities and the person specification, summarising terms & conditions, with details on how to apply – via the black downloads block on this page.

Please also complete our Equal Opportunities Monitoring Form. This information will be kept confidential and will be used in the progress towards widening diversity among our work force.

Application deadline: Mon 15 Nov 2021, 12pm

Interview week: w/c Mon 22 Nov 2021

For further information please contact us at or by phone on 020 7613 7497.